Frequently Asked Questions
Frequently Asked Questions
What is Chandrakalakriti?
Chandrakalakriti is a handcrafted wooden jewellery brand that transforms carefully selected and repurposed wood into distinctive jewellery — crafted with a deep understanding of wood, thoughtful design, and sustainability.
What materials are used in your jewellery?
We use premium natural woods like Maple, Padauk, Ebony, and Boxwood. All pieces are handcrafted and finished with care.
Is wooden jewellery durable?
Yes! Our jewellery is crafted from high-quality wood and finished to last. With proper care, it can be worn for years.
How do I care for my wooden jewellery?
Wipe it gently with a clean soft cloth after each use. Avoid contact with perfume, moisturiser, soap, or other harsh chemicals. Store in a dry place away from direct sunlight.
Do you offer Cash on Delivery (COD)?
Yes, COD is available at checkout for selected locations across India. A cash-handling charge of ₹50 applies to COD orders.
Do you ship across India?
Yes! We ship to all pin codes in India, and shipping is free on all prepaid orders within India.
How long does dispatch take?
Orders are usually processed and dispatched within 2–3 working days. If there is any delay, we will contact you with the revised timeline.
Can I return or exchange my order?
Please refer to our Refund & Returns Policy for detailed information.
How can I contact you?
You can reach us at:
📞 +91 9830150088
💬 WhatsApp: +91 9830150088
📧 reachchandrakalakriti@gmail.com