Shipping Policy
Shipping Policy - Chandrakalkriti
SHIPPING AND DELIVERY - INDIA
Chandrakalakriti ships to all the pin codes in India. We have partnered with the best logistics services to ensure your products are handled professionally and delivered on time.
ORDER DISPATCH
Chandrakalakriti orders are usually processed and dispatched within 2-3 working days. In case of any delays in processing your order, we will inform you and inform you regarding possible delays.
ORDER DELIVERY
For India:
Our logistics partner usually delivers the shipment in 2-3 days for metro cities and 5-7 days for non-metro towns from when we dispatch your order. However, in case of any unforeseen circumstances or rare operational issues, there might be a delay in delivering your order.
International orders (Outside of India):
Every package travels from one checkpoint to another before it is safely delivered to you. The process takes time but the travel is quick. You can expect your package within 5 to 10 days from your order date. In some rare cases, any delays can be brought to our notice by emailing reachchandrakalakriti@gmail.com and we shall provide you with better information for your query.
SHIPPING CHARGES
Shipping within India:
Chandrakalakriti offers free shipping for all prepaid orders within India. Shipping charges/Cash-handling charges of ₹50 are applicable for all COD orders within India.
International Shipping:
International shipping charges are applicable based on the weight of the products in your order, which will be automatically added to your cart at checkout. Our shipping charges are on a DDU (Delivery Duty Unpaid) basis.
All the product prices on our website and the shipping charges are exclusive of import duties. As the recipient of the order, you shall be liable for all import duties, customs, and local sales tax levied by the country you are in. Please ensure payment of import duties to receive your order on arrival. Failing to do so your order might get stuck at the customs department or it may return to our warehouse and in such cases, we will not be able to refund the shipping charges if it returns to us and deduct the charges for the return.